Free tool

Damp and mould letter to your landlord

Answer a few questions and we will write a clear, polite letter or email reporting damp and mould in your home. Copy it into an email or print it and send it to your landlord.

Nothing you type leaves your device. The letter is written in your browser. Nothing is sent to us, saved or tracked, and it is cleared when you leave or refresh the page.

Where is the home, and who is your landlord?

This changes the wording of the letter.

Your details

The home with the problem, including the postcode.

A person, a letting agent, the council or the housing association. Leave blank for “Dear Sir or Madam”.

What is the problem?

For example, where the mould is, how big the patch is, or whether it keeps coming back.

Which rooms?
When

A date or a rough time, such as “January 2026” or “about three months ago”.

For example “3 August 2026, by phone”. Leave blank if this is your first report.

Is anyone in the home more at risk? (optional)

Tick any that apply. The letter says who lives with you, not any medical details.

How should your landlord contact you?

Added to the letter so your landlord knows where to reach you.

Your letter

Start filling in the form and your letter will appear here.

What happens next

  1. Send it the official way. Use your landlord’s usual contact route: their repairs email, online form or postal address.
  2. Keep a record. Save a copy and note the date you sent it, how you sent it and who to.
  3. If nothing happens. Council and housing association tenants in England can use their landlord’s complaints process, then go to the Housing Ombudsman, a free, independent service. Private renters in England can contact the environmental health team at their local council. In Scotland, Wales and Northern Ireland, check the rules for your nation.

Read our guide to Awaab’s Law →